Beyond MTTI: Path-Centric Observability for Mission-Critical Workflows

When a telehealth session drops or an Epic EHR query hangs, the war room blames the network first. Network engineers burn hours proving innocence with green device dashboards, while the actual fault sits in an unowned ISP backbone or cloud fabric—invisible to device-centric monitoring.

This session tackles the gap between overlay network metrics and the physical underlay—the blind spot behind slow Epic chart loads and stalled clinical workflows. It introduces a path-centric observability framework that sees overlay tunnels to real-time internet routing, enabling teams to isolate multi-provider transit faults in minutes not hours. Stop triaging with interface statistics. Start diagnosing the unowned infrastructure between your network and the clinician's screen — with hop-by-hop insights that show exactly where the path breaks.

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